Privacy Policy

1) Information We Collect

We may collect information you provide directly, such as:

• Contact information (name, email address, WhatsApp number) when you message us.
• Order details (selected plan, payment reference if provided).
• Device/app details you share for setup support (Firestick, Smart TV, Android, iOS, app name).

2) How We Use Your Information

We use your information to:

• Process your subscription order and provide activation details.
• Provide customer support, troubleshooting, and setup assistance.
• Communicate with you regarding your request, order status, and service updates.
• Prevent fraud and protect the safety and integrity of our service.

3) What We Do Not Collect

We do not intentionally collect sensitive personal information such as government IDs, biometric data, or financial account passwords. Please do not send such information via email or messaging.

4) Cookies & Analytics

Our website may use basic cookies or analytics tools to understand site performance and improve user experience. You can control cookies through your browser settings.

5) Sharing of Information

We do not sell your personal information. We may share limited information only when necessary to:

• Provide customer support and deliver the service you requested.
• Comply with legal obligations (if applicable).
• Protect our rights, users, and service from abuse or fraud.

6) Data Security

We apply reasonable security measures to protect your information. However, no online system can be guaranteed 100% secure. Please use safe communication practices and avoid sending sensitive data.

7) Data Retention

We keep contact and support messages only as long as necessary to provide support, manage orders, and comply with applicable requirements. We may delete old support conversations periodically.

8) Your Choices

You may request to:

• Update or correct your information.
• Stop receiving messages (where applicable).
• Request deletion of your contact message history (subject to legal or operational needs).

9) Contact Us

If you have privacy questions or requests, contact us: